WD My passport Ultra will not backup-last backup 3 months ago

Portable Drives My Passport
1

I’ve never had an issue backing up before. I plugged it in and it wouldn’t start.

I’m running W10. I uninstalled and reinstalled. When I click on the icon, nothing happens.

Any suggestions?

2

Hello 3redheads,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en

3

Thanks, Logan. I will do that!