I need help with my hardware setup. I was able to set up the My Cloud without issue and transferred my library. It was a 1TB transfer that took >24 hrs which is understandable. However, accessing it has become painfully slow. Not just transferring files but simply opening the directory and trying to find a file within a folder. A lot of clicking and waiting for everything to load…if it loads at all.
I’m running the My Cloud through an Airport Time Capsule via wifi as my modem is in different room than my “hub” – a 1 year old, recently updated iMac about 15 feet away. Everything else about my network is fast - download speeds, communication between my Mac and Apple TVs, file transfers on a Seagate external hard drive, etc. The only time my system gets bogged down is when I’m using the My Cloud.
As you can probably tell, I am a novice. I feel like I have all the hardware I need but not entirely sure I have it set up correctly.
It shouldn’t take 30 seconds to just view the file names in a particular folder, no? Should I be connecting a different way?