WD My Book Live streaming on PS3 format not supported

WD Legacy Products My Book Live
1

I have movie files (avi, mkv, mpeg 4 etc) that will play on my PS3 when they are stored on a USB drive and plugged into the PS3.

The same movies will not play from the My Book Live. When I push the PS3 triangle and play the file, it says “File format not supported”

Any suggestions on how to fix this?

2

Try going into the My book live twonky interface and from maintenance click on the restart server option.

http://wdc.custhelp.com/app/answers/detail/a_id/3299/session/L3RpbWUvMTM0NDE5NTg3NS9zaWQvalpROWVZMmw%3D

3

I’ve followed these steps and still can’t view the videos from my ps3.

I can see the photos and listen to music that are on the WD MyBook, but cannot view videos.

It just says that the video content is not compatible.

I am able to view the videos from my laptop though. I’ve tried mp4, avi and none will work.

Any ideas what is going on?