WD My Book Live not connecting to Windows 10 Technical Preview

WD Legacy Products My Book Live
1

I am unable to map MY BOOK LIVE drive to my PC with Windows 10 Technical Preview installed. Although I can access the WD My Book Live DASHBOARD, I cannot access the shared folder in MY BOOK LIVE and map it to my PC. My other notebooks with Windows 8 and Windows 7 OS have no problem accessing the shared folders. Appreciate receiving FIX / possible solution to this problem. Thank you.

UPDATE: My problem above was RESOLVED based on the proposed solution I found here: https://social.technet.microsoft.com/Forums/en-US/61c50feb-f9cb-48e4-ba78-faaed1bfdeea/windows-10-technical-preview-and-wd-mybooklive?forum=WinPreview2014Setup

2

Hello and welcome to the community,

Glad to know you have found a solution to your issue. Thank you for updating your post. This might help other users.

3

Windows 10 support for My Book Live is broken.

My Book Live support for Windows 10 is broken.

Pick any.

The proposed solution above is not working on Windows 10 build 10158.

Microsoft has blocked the guest access: https://social.technet.microsoft.com/Forums/en-US/1881914c-4165-4d80-8e1a-0f4f1254c1cf/about-the-error-the-account-is-not-authorized-to-login-from-this-station-when-you-access-nas?forum=WinPreview2014Setup

 

Current workaround (source):

  1. Create a new user on My Book Live (for example: wduser)
  2. Create a new local account on Windows 10 (same username)
  3. Set him to administrator
4

I ran into this same issue.  Emailed WD support and at first they told me that Win10 support for MyBookLive had not been confirmed yet.  When I pushed them for a date they advised the following:

As of now we don’t have a release date for the update. We got information about the Windows 10 not changing its protocols when using a network drive. In this case we recommend you to reset the My Book Live and then try to use it with your Windows 10 computer again, pressing the reset button while the device is powered on resets the password to the default value of none and to default IP settings. Resetting does not erase your files.


1. With the device powered on, insert a paperclip or narrow tipped pen into the reset button slot on the back of the unit. 

2. Press and hold down the reset button for twenty (20) seconds. The device reboots (this may take up to three minutes). 

After doing the reset, all works as expected now from my Win10 machines.

5

BTW, I was seeing this issue on Win10 RTM machines.  I am no longer using Technical Preview.