WD My Book Live 2TB Red Light

Hi guys,

So I noticed at the weekend that my book live wasn’t connecting to any devices. After checking it, it has a red light on the front.

I took the case apart, plugged the hdd into my laptop. It doesn’t sound too unhealthy, but it’s making very light clicks when loading,. Then I get a prompt saying that the disk was not readable by the computer.

I’ve put it all back together again, and it’s still showing the red light. I’ve tried holding the reset button as that has always fixed connectivity issues in the past, but nothing.

I’ve read about online and can see people discussing debricking, but it sounds very complicated, and I’m not sure if it can be done on a Mac.

Any suggestions?

Hi there Ajacksonc,

The red light on the My Book live indicates an issue with the drive. Please check the drive connecting with another ethernet cable and different ethernet port on the router. If seems that further assistance can be provided over a phone call. Please contact our support team.

https://support.wdc.com/support/case.aspx?lang=en