I RMA’d one drive last week because of that rattling noise. I ordered a new one from another seller, and it’s doing the same exact noise. On top of that, every 5-10 seconds, there’s a grinding click occuring when idle. I thought the new helium technology was supposed to be an improvement, but I see that it’s going backwards. I work in a quiet environment and such noises are extremely irritating.
Helium is supposed to make HDD’s run cooler, but that external 8TB is running idle at 41C, and 50C under load, while my internal disks are all around 32-35C.
I was very excited to get an 8TB helium HDD, but so far I’m very disappointed in it. I might have to return it. I wonder if the (pricier) WD RED 8TB does the same noises… Perhaps I should get that model instead.
I own a Seagate 8TB Archive and I despise it for its loud grinding when accessing data, and weird clicks when idle. And now WD is showing me they can be as bad as their competition! Totally unacceptable. Seriously WD, you should think about such issues when you design and release new products to the consumers, and make an effort to fix them at least.
P.S. I checked youtube, and the WD RED indeed does the same ticking noise every 5-10 seconds as I described https://www.youtube.com/watch?v=8gCSeqvQaaA but at least it doesn’t do the rattle.