My Name is Caner, İ konw when you look up in the forms there is lots of theads about this problem but i clount find a similer problem as mine. So i opened a new one.
My WD My book 4TB ex disk has stoped being recognized by my latop. couple of days ago it was working fine and now whenever i plug it in i cant see in in my computer. Now it has Password protection on in it and Normaly before i was runing the WD Security center and there i was able to put the password in and then the HDD was being visible on my Cumputer. but now on WD security it says please plug in a supported WD device. i have tired many things but i couldnt get any solution.
when i plug the device i can here it is working,
and on the safe remove it is shown,
here it becomes tricky, on WD diagnostics is says the WD HDD is a pass but if shows 0 MB,
And in Disk Mangament is i can see the disk but it is not working,
What i think is that there is a problem in the security center which is not letting me to enter my password so this is why the device cant be started, and hopefully there is no problem with the disk.
So I cant find a solution for this problem.
Ah By the way Yes i have tried;
Using a different computer,
Using a different USB cable,
Pluging the Ac Adaptor to the wall outlet,
thank you for the help in advance…