WD iOS App

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

When will WD make the WD app compatible with MKV file playback outside of the LAN on iOS devices?

2

Hello,

Apple does not support MKV.

Since the My Cloud app uses Apple’s built-in video player, the videos must be Apple compatible.

Otherwise, you’ll need to download the video using the app, then “Open With…” into an app that supports MKV.