WD Cloud IOS APP QUESTION

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I downloaded the app fine and it see’s all of my files on my iPad Air however It is unable to play MKV files through the iPad Air.

How can i fix this?

2

Transcode them to IPad supported formats.

3

as in convert the mkv to mp4 etc to different formats that ipad can read?

4

Yep…