WD Community

WD Ex4100 Nas

Dear WD Team, I am very disappointing…as my backup exec software has got totally stoped after this firmware updation on dec 20 2020. I am unable to access the shares. LOG says - CISF - authentication for users nobody failed…some samba error…what to do? suport urgently pls. Regards

@achal82 Please check the following article regarding Windows Protocol.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.