Hi all
I have a WD Passport Essential and I use a SmartWare Sw for BAck up (v 1116)
The back up files are not in the folder WD Smartware.sstor but in the folder WD Smartware. I do not why
In the folder I see 5 folders with these type of names C45677Er545454T656565 and each folder PART of my data
Is that ok???
Thanks in advance
Freedom
jubei04
December 22, 2014, 7:15pm
2
Hi Freedom2004, welcome to the WD Community. Be sure to have the latest Smartware version installed (2.4.6), older versions use the same folder names you mention.
Smartware download:
http://www.wdc.com/wdproducts/wdsmartwareupdate/
Hi,
Thanks for the answer. Now I have downloaded the new version 2.4.6.
The SW is freezed, the progress bar does not move. Should I change the FW of the External Drive as well ?
Help…
Thanks
F