WD Elements SE for Mac

I bought a WD Elements SE to backup my MacBook - on the box it says its compatible, but my Mac doesnt recognise it, unfortunately I can’t return it. So in case anyone has an idea, I’d be grateful. cheers jj

It should have been factory formatted as exFAT which is compatible with Mac and PC

edit: just googled and found this thread … Mac can't read WD Elements

it sounds like it may have the solution