macOS Catalina 10.15 has been out for a couple months and Western Digital still hasn’t released an update that supports the new operating system. When I try to contact WD, I don’t get a response. I find it awful that I paid more than $319 for the My Book Duo to backup my Mac via Time Machine and the software that is supposed to work properly isn’t working properly because of an operating system upgrade. I don’t think there were any other installed applications that broke so bad because of an operating system upgrade.
Support for us when we mistakenly update to Catalina is non existing for us customers
They fixed the problem in the latest update. Now they need to add Dark Mode or fix the appearance problem while in Dark Mode.