I just bought a WD My Passport Ultra Metal Edition 3TB drive. I just installed the WD Drive Utilities. My question is - Is the utilities compatible with all WD External hard drives or are they drive specific. In other words, I have a My Book, and two other Passport Ultras which the utilities are compatible but if I place, lets say, a 1tb WD in an external case, which would normally be used as an internal HD, and hook it up, will it work for that as well? Just curious.
Hello,
I believe it is not going to work. It is my understanding this app will only work with drives that came with WD Smartware included.
You may contact WD support for more information about this.