Yesterday I noticed a notification in WD Discovery telling me there was an update to WD Discovery 2.1.191 available. When I clicked on iit, the update ran as normal, but at its conclusion I got a message that the update failed. I ran it three more times , even rebooting in between, but I got the same results. Now when I run WD Discovery there are no notifications. Was this update rescinded? Any idea what happened? Thanx.
Hello Mrc1946,
If you are using My Cloud home device you can install the update manually from the link below:
https://support.wdc.com/product.aspx?ID=1101&lang=en#WD_downloads
Hi Logan, thanx for the link. Something is messed up here, and I can’t uninstall DISCOVERY (it does not show up in Control Panel - Remove Progrtams. I manually downloaded the new release, but wanted to delete the old one first. Also, the version that is already installed doesn’t seem to run. When I click it (wd discovery.exe) nothing happens. How can I purge the version that is installed? Thanx.
I have the same problem. I don’t use my cloud home, but I can’t update any software via WD DISCOVERY. The problem appears suddenly and I don’t know why.
How to find solution?
Or please fix it…
I use last verions of WD softwate.
I used WD DISCOVERY version 2.1.288 or 1.3.482. Problem appears in both verions.
It can be not only update problem, problem during first setup is the same.
“SETUP(UPDATE) ERROR - NETWORK ISSUE, PLEASE TRY AGAIN LATER”
OS is WINDOWS 10 64bit CREATION UPDATE.
In logs in c:\Users\USERNAME.wdc\logs\2017-10-27_18_errors.log
I see “CERT_HAS_EXPIRED” message
2017-10-27T23:55:45+05:00 ci=b72936e6-b757-4ed6-8698-af00e6a8521f error 204 in WD Drive Utilities: {“code”:“CERT_HAS_EXPIRED”,“RequestInfo”:{“url”:“https://s3-us-west-2.amazonaws.com/wd-portal-apps-prod/com.wdc.branded.driveutility/platform/WINDOWS/WDDriveUtilitiesSetup_for_web_2.0.0.25.zip"},“Version”:"2.0.0.25”}
If I try to download the file using any web browser with URL https://s3-us-west-2.amazonaws.com/wd-portal-apps-prod/com.wdc.branded.driveutility/platform/WINDOWS/WDDriveUtilitiesSetup_for_web_2.0.0.25.zip
I see error page that this website hasn’t protection.
If I click “more info”
First I see
Error code: DLG_FLAGS_INVALID_CA
DLG_FLAGS_SEC_ERT_DATE_INVALID
DLG_FLAGS_SEC_CERT_CN_INVALID
and try to open resource page:
My local MTS provider in Russia return, that the site is blocked without known reason.
I saw redirect to page MTC
