WD_BLACK SN850X interface/GEN/speed not detected on ROG Strix SCAR 18 G834JY

Dashboard, Windows 11 23H2 (22631.3737), ROG Strix SCAR 18 G834JY, WD_BLACK SN770 1TB, WD_BLACK SN850X 2TB.

SN850X mounted in 2nd slot of a ROG Strix SCAR 18 G834JY gaming laptop is missing interface/connection speed/GEN info (see pic): https://i.ibb.co/28gzF0D/image.png

Hi @hexaae
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

Yes, I opened a Support Case… but you should add a new Category for the submit form: Software issue.