WD Dashboard Interface Speed Not Available

I have a 11th Gen HP Envy that I installed a WD Black 1TB NVME Drive into. In the laptop previously was a 256GB Intel Optane drive.

When I open up WD Dashboard, the Interface Speed is blank. I have looked in the BIOS for settings that might affect this but have produced nothing so far. Optane is turned off.

This is the only thing that doesn’t work in the software. Everything else works great.

Does anybody have any ideas on how to get the Interface Speed to show up in WD Dashboard?

Screenshot 2021-01-14 004852