WD backup not finding drive

I installed WD Discovery including WD backup and WD utilities. WD Discovery sees my external drive under the STORAGE tab. It shows the drive and how much of the drive is free. However, WD backup and WD utilities do not see the drive. When I try to make a backup plan, it only allows me to backup to Dropbox.


You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/6342

I went to the support link and reinstalled wd backup, sill not seeing the drive, pls help

I had the same problem. The drive was a WD Elements. Apparently, Elements drives don’t work with backup. I bought a WD Passport drive and everything worked fine.