My client noticed that her computer was very sluggish.
Task Manager reported WD App Manager using 99% CPU.
(the client was not accessing/using WD My Cloud)
Ending the task resolved her problem (Windows 10 Pro).
Current firmware: WDMyCloud v04.04.04-101 : Core F/W
What would cause this spike in CPU usage?
Details of the ‘WD App Manager’ might be useful, since that is presumably what is running on the PC. Has she got any WD Apps installed (Smartware, Sync, Access, etc)?
The apps installed are WD Access (WD App Manager) and WD MyCloud.
Since last posting, I now see WD App Manager, again, was using 95% CPU.
Hi, the WD App Manager continues to cause high CPU issues.
I have further reviewed my client’s requirements.
As it turns out she does not require WD Access.
It has been uninstalled … problem resolved.
Thanks!
I only found this one entry about App manager but no resolution.
The apps installed are WD Access (WD App Manager) and WD MyCloud on a Windows 10 Pro high-end custom. I have 64GB memory and running a i7-6600U CPU. I only have one WD MyCloud drive but 6 WD MyBooks attached directly to the PC. I see WD App Manager using 95% to 100% CPU sometimes for hours but usually for 15 minutes then cycles down and startup again after 20-30 minutes.
If I kill the App Manager process I can still access the MyCloud so I’m not sure what this tool provides or does. Also, could there be a conflict with WD Quick View?
True … it is not clear the purpose of WD App Manager.
As previously mentioned, I uninstalled.
All MyCloud features continue to work fine.
You don’t need ANY WD apps to access the MyCloud locally.
Use the Dashboard for control.
Map shares into your file system for access.
