Wd access not working

Unable to access wd cloud using wd access app. Can log in on mac, but not on W10. I have added credentials and changed every setting i can find in the forums and still w10 wont open it. I have just reinstalled W10, it was working fine before the reinstall. Any help greatly appreciated.

Willis.

Are you able to access My Cloud storage over local network in Windows 10 using Windows Explorer?