Warranty Check

adamas16 · September 25, 2017, 12:53pm

I bought hdd WD20PURX from AliExpress. But i can’t check this s/n. “Invalid serial number”. Is it fake? Can you help me guys?

alex.s · September 26, 2017, 2:53pm

Hi adamas16,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support if you are having trouble with the form.

Topic		Replies	Views
WD Surveillance is not working WD Purple	6	1013	November 26, 2018
Serial number is not reconized My Passport	3	895	September 26, 2016
I cannot check the warranty of my WD80PURZ s devices WD Purple	0	599	August 9, 2019
WD Support does not accept S/N My Passport	1	376	February 28, 2019
Invalid S/N: Impossible to reach support My Passport	1	518	June 26, 2018

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