Invalid S/N: Impossible to reach support

WD External Drives External Drives for Mac
1

I’m trying to reach support regarding a 4TB My Passport with bad blocks. The S/N shows up invalid… which means I can’t even reach support! Byzantine system.

Can someone direct me (to a link hopefully) where I can actually contact WD to request an RMA?

P/N: WDBYFT0040BRD-OA
Model: WDBYFT0040BRD-WESN

2

Hi bassman,

You should try contacting WD’s Technical Support about this and below link will allow you to call support.