Very Slow Pictures Thumbnail loading time

Hello,

I am coming from Mycloud to Mycloud Home and when I open a folder that contains only picutres in windows explorer, it take a few seconds to load each picture thumnails. When I was on Mycloud, it was almost instantaneous. They are both on the same network infratructure and the folder contains the same amount of pictures (about 1k). Any advice ?

Thanks

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I have the same problem! Is there someone who can help? There is no any settings about thumbnails (or anything else) in wd home duo…

any solution for that ?