Shouldn’t the path point to an actual Share rather than the top level Share directory?
For example path = /shares/share1/ with “share1” being the name of a user Share (via the My Cloud Dashboard) on the My Cloud.
You may want to look at the following discussion, if you haven’t already, for more pointers on using rsync with the My Cloud. Perhaps something in that discussion can help solve your issue.
https://community.wd.com/t/happy-accident-includes-an-alternative-to-safepoint/96152/
