I have a single bay WDMYCLOUD running firmware 04.05.00-353 on a local Windows 10 network and with a direct port enabled connection.
Bulk File Copy and File Backup are routinely failing. I get to get the data off the disk while I still can.
It has never been fast, but though I can still open and use files stored on it, and my Media server can stream satisfactorily from it, any attempt at bulk copy, bulk move, backup etc is a level of painful slow that is just insane. Though the movies are replaceable, it has just under 200,000 data files that i have to get off it, and the backup has not completed successfully for so long I would have no clue where to start identifying what my backups are missing.
I have listed below the various steps and checks i have taken to try and figure out what is causing the problem, but i have a gut feeling it is just on its last legs. I know using SSH without skills is a bit like giving a chainsaw to a baby. My fear here isn´t helped by what WD said would happen when I first logged in (request for user to update password) not happening. I logged in and out successfully using PuTTY on Windows 10 but no request to change password. As I don´t know Linux security I have disabled SSH on my WDMC web interface again while I figure it out.
There are some very good instructions by @Tfl on a popular thread re SSH and WDMC, but they are written using a Unix something. There is enough in that thread to tell me I need specific advice on how to do this data extract;
Environment: from a Windows 10 workstation, using Putty and connecting to the WdMyCloud by ip address using Root user information it provided.
Linux WDMyCloud 3.2.26 #1 SMP Thu Jul 9 11:14:15 PDT 2015 wd-2.4-rel armv7l
Task: Copy all files (2 password protected user Shares and one Public Share) to a location (either its USB port or my LAN - doesn´t matter which)
Security: This bit isn´t essential, if i can just get the files off I´ll turn off SSH again if necessary. But if someone has the time to tell me how to do the 2 key bit, that would be super appreciated.
Thanks so much for reading, and if you have the same my cloud you should probably do the same - I think they are all set to self destruct on April 15th
Heres the steps I´ve taken to try and get the copy to work. …
I´ve checked every single thing I can, running the copy from different workstations, utils on the disk, disk check, cable swaps, etc on the wdmc itself, lan transfer speed check, and everything is gigabit. But any level of file copy is a level of insanity slow. Quite often it just pauses, when it is running it is at sub 100kb, and yet the machine doing the work is showing no stress whatever - cpu loads under 10%, nothing is at anything approaching bottleneck. The one thing i haven´t done is a db rebuild, but tbh i don´t want to. It just feels so fragile, so deathbed, that i feel a midpoint fail could brick it.