I have a WD My Book Essential USB 3.0 2TB and so far it’s funtioning great. Works on all ports no problem.
But when i wanted to update the firmware on it it said that the drive was’t connected. Well WD Smart Ware sees it fine(more or less explain in a sec) and i have the ses drivers and everything is ok i can normally open the drive. But as i said the firmware updator displays yellow massage saying make sure only mouse keuboard and disk should be connected. Well thay are the only ones connected. So i though well maybe i should change the port so i changed it from a usb 3.0 port that has the ss (super speed) logo and supports the USAP(or something like that even though i think the hard drive does’t) to a regular usb 2.0 port and bam. Drive detected and updated successfully. Point to mention that when i turned my computer again with it conencted to usb 2 windows showed a message that this drive coud work faster if connected to a super speed usb 3 port. Also the wd smartware now(on usb 2.0) allows me to access the backup and retrieve tabs wheras on usb 3.0 they are darkened and im unable to click them. So my question is why is a usb 3.0 hard drive so limited by the port it was designed for? I cant update it or use it as a backup? Any fixes?