WD Community

Update for New Ultra My Passport failure

I brought two new Ultra My Passport. After installing the software I get this notice of updating is available for WD Drive Utilities, and WD Security. Neither one of them are downloading any updates as it just stall hangs while busy. I’m using Windows 7 Pro X64. Any idea what gives? Thanks!

Les

Hello,

Have you tried downloading the software from the WD website?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.