I cannot get my WD Passport Essential SE 1TB (WDBABM0010BBK-00) to work in a Microsoft Surfacebook2 with Windows10 Pro laptop. When I launch the Unlock.exe file, I get a message “The application has encountered an unexpected error and is now exiting”. Prior to this it was working just fine on my now dead Windows7 desktop. Is it a Windows10 compatibility issue?
Please help. I am going through a divorce and I have all (since birth) my kids pictures and videos there. I cannot lose these. Thank you.