WD Community

Unlock application?

This message just began popping up out of nowhere and my smartware CD is long gone. I’m running on a macbook air. I downloaded both the firmware updater and the software installer from the WD website (both were under the only VCD category) but neither of them allows me to actually open my drive and neither gets rid of this error message. What is the unlock application in question and how do I get it? 

Hello, did you ever got to create a password to lock your hard drive? 

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.