When I select Safely remove My Passport from the system tray, I get a message “the device could not be removed, close all running apps and try again”. I have closed everything and even done a restart and get the same result. I suppose I could unplug it when the PC is powered down but I’d like to know how I can get this function working as it should. The device is brand new, so first time I have used.
It’s not an issue with the drive, per se. It’s SOME process or program running on your computer that’s preventing an eject.
You’ll need to use something like Unlocker or something to figure out what it is.
Thanks, that gives me a direction on where to look.
Look at automatic backup software running in the background
Joe
