Ultrastar HC650 Hard Drive(3x) Unknown RAID Config Needs Blasted Off

Previously used in an unknown RAID config – trying to wipe drives to re-use. Tried embedded toolkit and secure erase/sanitize with no luck. Can someone kindly guide me in the right direction for the factory image that I can use to flash on these drives to start from scratch?

Thank you kindly!


Hi @fahdj3,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

No, I will Monday with Serial #'s etc, but I have three ultrastar HC650 that i am trying to erase completely including RAID config. Made the bootable USB toolkit and the wipe says it works, however it’s still the same. Is there a factory image I can download for this drive and then flash that onto it? Please tell :slight_smile:
Thank yo!