WD Community

Transferring files from WD My Passport Formatted for Mac to Windows

I formatted my Passport for Mac, but I only have Windows now. When I plug my WD Passport to laptop with Windows, “access is denied. D:\ is not accessible”. I would like to recover my files from My Passport, and format the device for Windows and Mac (or only for Windows) and put them back on the device.

Please help. Thank you.

Hi,

Please refer to the following KB article: Instructions to Format a Drive for Use with Windows or macOS

Note: The instructions in the article below are designed to help repartition and format a hard drive. This process is Data Destructive and cannot be undone. Once the process begins, *** All the data on drive will be lost!***

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.