Transferring files from my cloud mirror to external HD (My Passport Pro)

I have a 2TB My cloud mirror and just now accessed it for the first time in a long time. I realize that I have 4 days until I can no longer access it remotely. I want to transfer everything (only about 350 GB) to a my passport pro wireless. The user interface isn’t very practical when I log in from the dashboard. In fact I can’t figure out how to even access files locally when I log into it on my network and it’s incredibly slow.

I can access files using the cloud log in from my laptop or phone but realize this would probably be the slowest way to transfer files.

Can I plug my passport pro into the back of the my cloud mirror with a USB and directly transfer to the passport hard drive? From what I have read online it’s hard to find out info about the my cloud mirror and old OS anymore.


Hi @Eye,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: