Thumbnails not showing

Legacy Products WD TV
1

I have my WDTV live connected to a My Cloud.

In Media Library I ‘get content info’. It finds the data and I ok everything, but the thumbnails don’t show. This feature used to work fine and previously downloaded info/thumbnails work fine.

Why has it stopped working?

2

It seems to be a couple of paricular folders it doesn’t like. Although the folder is added to my media library, if I move the movies to other folders and ‘get content info’, then the thumbnails show.

WD software is flaky…

3

Hello there,

I have not tried this, lets see if another user can share some information or tips on this matter.