This is absolutely unacceptable!

Normally they are. This particular problem with the My Cloud not so much. :grinning:

While the My Cloud now mounts the Toshiba drive, it mounts it as read only. One step forward, two back I guess. More experimenting yields the following. Won’t mount in; NTFS, NTFS-3G, or FUSEBLK mode but will mount in UFSD mode but is read only.

WDMyCloud:~# mkdir /var/media/Toshiba1T
WDMyCloud:~# mount -t ntfs-3g /dev/sdb1 /var/media/Toshiba1T
mount: unknown filesystem type 'ntfs-3g'

WDMyCloud:~# mount -t ntfs /dev/sdb1 /var/media/Toshiba1T
mount: unknown filesystem type 'ntfs'

WDMyCloud:~# mount -t fuseblk /dev/sdb1 /var/media/Toshiba1T
mount: wrong fs type, bad option, bad superblock on /dev/sdb1,
       missing codepage or helper program, or other error
       In some cases useful info is found in syslog - try
       dmesg | tail  or so

WDMyCloud:~# mount -t ufsd /dev/sdb1 /var/media/Toshiba1T
mount: warning: /var/media/Toshiba1T seems to be mounted read-only.

Yo,

I dunno if this has anything to do with the problems you are experiencing but I had problems some time ago with an external USB drive I was trying to connect to linux. I don’t remember the details, but apparently the board within the external drive was doing some weird things. When I removed the drive from the container and its interface board and attached it directly using a separate ordinary interface adapter it acted very differently and the previous problem that I experienced disappeared.

If you have that kind of adapter handy you might give that a try.

1 Like

More fun. Finally cleaned off enough space on several other hard drives to copy everything off the 1T Toshiba drive. Then removed and recreated the partition and formatted the drive for NTSF Windows 7 (Computer Management app). The My Cloud now appears mount the drive in read/write mode just like it should. Yay. :slightly_smiling: Now the bad is copying everything back to the drive. Boo. :angry:

Still non clue why the drive, in its out of the box formatting, would not mount properly with the OS3 firmware. If reformatting is the solution to the 0K and not being mounted properly, others may not want to take the time to backup existing content on their drives to reformat.

Some more data.

First a mount -l from earlier in the day when the drive was being mounted in read only mode.

WDMyCloud:~# mount -l
/dev/sdb1 on /var/media/Toshiba1T type ufsd (ro,relatime,nls=utf8,uid=65534,gid=1000,fmask=0,dmask=0,force,user_xattr) [Toshiba1T]
/dev/sdb1 on /nfs/Toshiba1T type ufsd (ro,relatime,nls=utf8,uid=65534,gid=1000,fmask=0,dmask=0,force,user_xattr) [Toshiba1T]

And now the latest when the drive was mounted in read/write mode.

WDMyCloud:~# mount -l
/dev/sdb1 on /var/media/Toshiba type ufsd (rw,relatime,nls=utf8,uid=65534,gid=1000,fmask=0,dmask=0,force,user_xattr) [Toshiba]
/dev/sdb1 on /nfs/Toshiba type ufsd (rw,relatime,nls=utf8,uid=65534,gid=1000,fmask=0,dmask=0,force,user_xattr) [Toshiba]

WDMyCloud:~# fdisk -l /dev/sdb

Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x1eaa4a81

   Device Boot      Start         End      Blocks   Id  System
/dev/sdb1            2048  1953521663   976759808    7  HPFS/NTFS/exFAT

WDMyCloud:~# dmesg | tail
[17999.461547] /files/sq_kernel/linux/drivers/usb/core/inode.c: creating file '004'
[18004.962892] scsi 4:0:0:0: Direct-Access     TOSHIBA  External USB 3.0 0001 PQ: 0 ANSI: 6
[18004.971846] sd 4:0:0:0: Attached scsi generic sg1 type 0
[18004.978601] sd 4:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[18004.989987] sd 4:0:0:0: [sdb] Write Protect is off
[18004.994834] sd 4:0:0:0: [sdb] Mode Sense: 33 00 00 08
[18005.000853] sd 4:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[18005.036832]  sdb: sdb1
[18005.046685] sd 4:0:0:0: [sdb] Attached SCSI disk
[18008.072828] ufsd: "mount" (sdb1): is mounted as NTFS (without journal)

From the kern.log (system report dump):

2016-02-06T18:19:50.987287-05:00 di=NqJQ6FTJD8 debug kernel:[17999.067106] hub 2-0:1.0: state 7 ports 1 chg 0000 evt 0002
2016-02-06T18:19:50.987347-05:00 di=NqJQ6FTJD8 debug kernel:[17999.072665] hub 2-0:1.0: port 1, status 0203, change 0001, 5.0 Gb/s
2016-02-06T18:19:51.057303-05:00 di=NqJQ6FTJD8 debug kernel:[17999.235754] hub 2-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x203
2016-02-06T18:19:51.177294-05:00 di=NqJQ6FTJD8 info kernel:[17999.355784] usb 2-1: new SuperSpeed USB device number 4 using xhci-hcd
2016-02-06T18:19:51.198754-05:00 di=NqJQ6FTJD8 debug kernel:[17999.376414] usb 2-1: skipped 1 descriptor after endpoint
2016-02-06T18:19:51.198823-05:00 di=NqJQ6FTJD8 debug kernel:[17999.381764] usb 2-1: skipped 1 descriptor after endpoint
2016-02-06T18:19:51.217354-05:00 di=NqJQ6FTJD8 debug kernel:[17999.387575] usb 2-1: default language 0x0409
2016-02-06T18:19:51.217396-05:00 di=NqJQ6FTJD8 debug kernel:[17999.392228] usb 2-1: udev 4, busnum 2, minor = 131
2016-02-06T18:19:51.217413-05:00 di=NqJQ6FTJD8 info kernel:[17999.397080] usb 2-1: New USB device found, idVendor=0480, idProduct=a006
2016-02-06T18:19:51.217427-05:00 di=NqJQ6FTJD8 info kernel:[17999.403821] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
2016-02-06T18:19:51.231217-05:00 di=NqJQ6FTJD8 info kernel:[17999.411021] usb 2-1: Product: External USB 3.0
2016-02-06T18:19:51.231252-05:00 di=NqJQ6FTJD8 info kernel:[17999.415493] usb 2-1: Manufacturer: Toshiba
2016-02-06T18:19:51.231265-05:00 di=NqJQ6FTJD8 info kernel:[17999.419626] usb 2-1: SerialNumber: 2011111316674
2016-02-06T18:19:51.239884-05:00 di=NqJQ6FTJD8 debug kernel:[17999.424575] usb 2-1: usb_probe_device
2016-02-06T18:19:51.239929-05:00 di=NqJQ6FTJD8 debug kernel:[17999.428294] usb 2-1: configuration #1 chosen from 1 choice
2016-02-06T18:19:51.251068-05:00 di=NqJQ6FTJD8 debug kernel:[17999.433947] usb 2-1: Successful Endpoint Configure command
2016-02-06T18:19:51.258192-05:00 di=NqJQ6FTJD8 debug kernel:[17999.439685] usb 2-1: adding 2-1:1.0 (config #1, interface 0)
2016-02-06T18:19:51.258241-05:00 di=NqJQ6FTJD8 debug kernel:[17999.445772] usb-storage 2-1:1.0: usb_probe_interface
2016-02-06T18:19:51.268193-05:00 di=NqJQ6FTJD8 debug kernel:[17999.450810] usb-storage 2-1:1.0: usb_probe_interface - got id
2016-02-06T18:19:51.280608-05:00 di=NqJQ6FTJD8 info kernel:[17999.457244] scsi4 : usb-storage 2-1:1.0
2016-02-06T18:19:51.280672-05:00 di=NqJQ6FTJD8 debug kernel:[17999.461547] /files/sq_kernel/linux/drivers/usb/core/inode.c: creating file '004'
2016-02-06T18:19:56.782701-05:00 di=NqJQ6FTJD8 notice kernel:[18004.962892] scsi 4:0:0:0: Direct-Access     TOSHIBA  External USB 3.0 0001 PQ: 0 ANSI: 6
2016-02-06T18:19:56.789256-05:00 di=NqJQ6FTJD8 notice kernel:[18004.971846] sd 4:0:0:0: Attached scsi generic sg1 type 0
2016-02-06T18:19:56.798133-05:00 di=NqJQ6FTJD8 notice kernel:[18004.978601] sd 4:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
2016-02-06T18:19:56.811614-05:00 di=NqJQ6FTJD8 notice kernel:[18004.989987] sd 4:0:0:0: [sdb] Write Protect is off
2016-02-06T18:19:56.811669-05:00 di=NqJQ6FTJD8 debug kernel:[18004.994834] sd 4:0:0:0: [sdb] Mode Sense: 33 00 00 08
2016-02-06T18:19:56.822090-05:00 di=NqJQ6FTJD8 notice kernel:[18005.000853] sd 4:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
2016-02-06T18:19:56.857440-05:00 di=NqJQ6FTJD8 info kernel:[18005.036832]  sdb: sdb1
2016-02-06T18:19:56.867311-05:00 di=NqJQ6FTJD8 notice kernel:[18005.046685] sd 4:0:0:0: [sdb] Attached SCSI disk
2016-02-06T18:19:59.974505-05:00 di=NqJQ6FTJD8 crit kernel:[18008.072828] ufsd: "mount" (sdb1): is mounted as NTFS (without journal)

From the wdnas.log:

2016-02-06T16:42:50.849510-05:00 di=NqJQ6FTJD8 info logger: INFO: Device ejected: device=3, vendor=Toshiba, model=External USB 3.0, serial_number=2011111316674, revision=0.01
2016-02-06T18:19:52.470809-05:00 di=NqJQ6FTJD8 info logger: INFO: Device added: device=3, vendor=Toshiba, model=External USB 3.0, serial_number=2011111316674, revision=0.01
2016-02-06T18:19:58.892504-05:00 di=NqJQ6FTJD8 info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-06T18:20:06.355411-05:00 di=NqJQ6FTJD8 info logger: updateShareBindMntDir.sh:--add Toshiba 
2016-02-06T18:20:08.528586-05:00 di=NqJQ6FTJD8 info logger: INFO: Partition added: device=3, partition=1, share_name=Toshiba, label=Toshiba, type=ntfs, uuid=5434A73234A71650

I noticed that it mounted with no journal the last time. Previously it keep saying that it couldn’t replay the journal. But the new format is the same partition type as before 7.

RAC

It appears that way. Before; Native journal is not empty! and unable to replay native journal. Now; mounted as NTFS (without journal).

After hours of investigation i had seen this:

dmesg

[ 63.750243] ufsd: “mount” (sdc1): is mounted as NTFS (without journal)
[ 68.869015] ufsd: “mount” (sdd1): is mounted as NTFS (without journal)

so i searched for ufsd and found this in wikipedia:

Ufsd is a closed-source driver for Microsoft’s NTFS file system that includes read and write support, developed by Paragon GmbH. It is currently (as of 29-Aug, 2013) free for personal use. It offers significantly faster writes to ntfs filesystems than the default ntfs-3g driver.

then i tested this:

umount /dev/sdc1

mount -t ufsd /dev/sdc1 /mnt/USB1_c1

and works, it mount NTFS perfectly !!!

This NAS does not have ntfs-3g, it has ufsd !!!