I have had my WDTV Live Plus for just over a year, and during this time I have lurked in these discussion forums for tips and solutions to the problems I have had. Overall, I like my WDTV a lot, because it does a lot and does it well.
It’s time now for me to give back some help and add an important tip of my own, because I have finally resolved my most frustrating problem of all. That is: how not to get the dreaded message from the media player, “There is no media in the current folder” when I click on Music/Media servers/(name of my Win 7 computer).
Sometimes, I could see all my music folders and files and stream it from the PC to the media player, and sometimes I could not. I know why, now. Continue reading, and you will know why, too. It has to do with patiently waiting . . .
I cussed out the WDTV way too often. I called WD tech support many times and got excellent service from the higher level techs. They spent a lot of time trying to help me, so I give lots of kudos to those guys. But, try as we may, nothing really helped the situation clear up. So, I kind of lived with it, but kept trying different ideas.
WDTV had no problems with detecting the video and photo folders; it was the music folder that was a problem. I repeatedly re-shared the music folder even though Win 7 showed it was already shared; obviously it wasn’t. Sometimes this fixed things; sometimes not.
The solution breakthrough came when, one day, I decided to re-share all my media folders; not just the music folder. I will tell you I have hardly any photos to share from the server PC, a few dozen mp4, ISO etc. movie files, (most of the movie files reside on two hard drives connected to the WDTV) and I have over 9000 music files in my iTunes folder to share!
I first re-shared my mostly empty photo folder and noticed the hard disk activity light flicker then stop; when I re-shared the video folder, the disk light flickered a minute or so, and when I re-shared the music folder, the disk light flickered solidly for around 20 minutes! Remember, I have over 9000 music files, and Windows had to create a record of them all. When all the sharing and disk light flickering ended, I checked the WDTV and it detected all my music files again.
Apparently, Windows 7 writes files for all the media shared, and if there is a lot of media, it can take quite a long time! Sure, Windows warns: “this can take a few minutes”, and shortly after that it notifies that the files were shared. Well, they weren’t – not yet anyway – not until all that file writing took place for 20 minutes.
The problem had been solved, and the WDTV was not to blame; even Windows was not a total culprit. The problem was caused by not giving enough time (lots of it) for Windows to make its list of music files it could then share with the media player.
Once in a while things “blow-up”, and I loose the music files detection again. This can happen after a Win update and reboot, or for reasons unknown. Whatever makes it go away again is not the primary issue. How to get it all back again is the issue, and by using the method I described, things will be up and running again soon.
One final important step: After all the re-sharing has completed, the server PC must be restarted, as apparently Windows needs to read the share files it has created during its boot up each time. Once the PC has completed booting, THEN turn on the WDTV, and it can detect all the media folders again.
Darn, this technique has worked for me for weeks – until today. Good news, though, it still works with a second effort. This time, I shut down the Win 7 PC, then started it and re-shared music folder again, then rebooted again and all was well when boot up of PC was completed. If all else fails, then UN-share the problem folder, (un-check “share this folder” box) reboot, then share it again, reboot, and this ought to get it.
BTW, the WDTV remained on during all this time, and when I checked it after the final reboot / file writing, the music folder was shared to WDTV again. This indicates to me that the problem is definitely Win 7 sharing related. If the WDTV gets the right info from the Win 7 PC at any time, it is happy.