i set up WD discovery and logged in and connected and everything is ok , but i also have WD my passport ultra connected to the same laptop , when i hit right click on any folder inside my passport the option “sync to my cloud” is not in the list ! but it appears if i tried with any folder in local disc drive
i also noticed the option “sync to mycloud” is not appearing when i try to use it in the partition C: which have the system and downloads folder and things i’d like to sync and back up
i am using dell laptop i7 with 8gb ram
windows 7 ultimate 64bit build 7601
wd discovery v2.2.408
mycloud v1.3.4.57
You cannot sync folder on removable drives.
you also cannot sync the entire c drive. There are specific paths for folders that are supported. See the knowledge base article below.
Windows Supported Desktop Sync Locations
The My Cloud Home Desktop Sync supports the following directories and folders and locations on a Windows computer.
The Desktop and folders inside of C:\Users<USER_NAME>\Desktop
Documents and folders inside of C:\Users<USER_NAME>\Documents
Downloads and folders inside of C:\Users<USER_NAME>\Downloads
Music and folders inside of C:\Users<USER_NAME>\Music
Videos and folders inside of C:\Users<USER_NAME>\Videos
Pictures and folders inside of C:\Users<USER_NAME>\Pictures
All Files and folders inside of non Operating System or 2nd Hard Drives such as D:, E:\ etc…
Mac Supported Desktop Sync Locations
The My Cloud Home Desktop Sync supports the following directories and folders and locations on a Mac computer.
The Desktop and folders inside of Users<USER_NAME>\Desktop
Documents and folders inside of Users<USER_NAME>\Documents
Downloads and folders inside of Users<USER_NAME>\Downloads
Music and folders inside of Users<USER_NAME>\Music
Movies and folders inside of Users<USER_NAME>\Movies
Pictures and folders inside of Users<USER_NAME>\Pictures
why not ? syncing wd my passport and backing it up is very important , will be any future updates for this issue ?
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