The operation can’t be completed because the original item for “public” can’t be found

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I can see MyCloudEX2Ultra drive on my macbook finder sidebar as connected device. Generally, I am able to access all folders in that, but once in a while suddenly, it gives error and can’t access any folder - it gives error – “The operation can’t be completed because the original item for “” can’t be found.”
When I reboot by macbook it starts working again. Not sure what is going on. can someone help on this??

2

Hi,

You may remount the share and use AFP instead of SMB while mapping the share: My Cloud: Cannot Reconnect to Shares on macOS

3

Thanks, relaunch of Finder window worked.
“option+control” and then clicking Finder on dock gave relaunch option,
after relaunching Finder window, it was able to connect to mapped drive.

1 Like
4

I just fixed this problem on my system. The problem is that you need to restart the finder as instructed in this thread, but you do a “connect as” and enter your NAS Admin credentials and error disappeared and I was able to start moving files from my old MyCloud device.

5

Hi, what do you mean with " do a “connect as” and enter your NAS Admin credentials" ?