Sync Issues with My Book Live

Good Morning,

I have been battling with my book live external network drive for 2 days now and have had no luck. I keep all of my files on this drive and transfer to a USB as required. Pictures, Movies, Work Files. Nothing has changed in regards to my network or computer since this has occured either so I am hoping someone can help me out. The problem I am having is that my normal procedure is to drag and paste the files from my book live to my usb…simple right? Once I do this, the transfer halts and I get a sync error displayed on the folder of my book live. I attempt to resync and it wont. The Light on my drive is blinking Green constantly which I read up says drive activity.

I have reset the drive and gone into dashboard to see if something changed there and I couldnt find anything out of place.

Please can anyone shed some light on my situation. Oh and another thing I can watch the movies or access the files from my desktop but as soon as I go to transfer that is when the drive will lose sync.

Thanks in advance!

Hello,

Are you running the latest version of the app? If not, please try that. also, Are you cutting the files from the My Book Live and then pasting or just copy and paste?