Problems with freezing and updating mybook live 2TB


Hoping you knowledgable guys could help me here, I’m worn out searching.

I’ve a 2tb mybook live with 1.4tb used, recently my media playback has been freezing watching videos through xbmc or vlc.

I’ve a media centre conected up to 3 x tvs with pc’s all been freezing.

having removed all switches and routers cables Ive indentified problem to my book live. 

having it rigged upto 1 pc directly.

I havent updated the firmware for some time and now trying to update it has been hanging at 1% downloading for 3 hours now. Not sure what my next step forward is. 

Any help with this at all please?


I recommend you contact support directly.

Contact WD

i will. many thanks