Stuck at 90% complete drive test

Portable Drives My Passport
1

MYbook, downloaded WD Utilities- first two tests passed… the complete test is stuck for over 15 hours at 90%…closed it and started over and the same thing has happened twice.

This is a new 3TB model of Mybook- appears to be backing up fine, but cannot get the drive to pass the complete test…should I be concerned? How can I make it complete the test?

2

Hi Nicole,

same issue over here with a 8TB version… did you get any further with that?

Kind regards, Hartmut

3

Mechanical hard drives are quite sensitive and prone to physical failure or crash. Mechanical shock, corrupt drivers, improper use, or mishandling of drive or system can cause disk errors that can lead to logical corruption, mechanical failure, and physical crash.

Below are a few ways to check and ensure hard disk health:

  1. Check the SMART status

  2. Physical inspection of the drive

  3. Run CHKDSK scan

  4. Check Read/Write speed test

  5. Defragment the drive

  6. Update the drives driver

Further, I suggest to check out the below blog that explains all the measures to check the health of any hard disk.

How to Check Hard Disk Health?

Hope this will help!