Storage found in network, but cant get to the files

Hello WD- Community,
I’ve installed a WD-MyBookLive in my network an it worked for a few months. Then I wasnt able to access the files on 2 of my 3 PC’s in my network. I tried everything, but nothing worked and then I decided to buy an WD MyCloudEX2 Ultra because I’ve thought the MyBookLive was broken. I’ve installed it as it is supposed to be installed but it ended up having the same issue. Now I am pretty annoyed about the whole network and thats why I am writing this post.

Im thankful for any help I can get!
Lukas

Hello LukasBi,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting:

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support