Sony KDL series smart 55" TV shows Wd Mycloud Twonkey server but no videos!

I can see on my Sony TV media -network -WD mycloud Twonkey server-
but its shows no videos!
How can I solve this?

Have you set up the DLNA option by toggling on the Media Share on the folders/Shares with your video files on it?

Yes I already did as I am viewing photos and videos on my iPhone and iPad from that same wd mycloud.

Here is how I select video from my My Cloud on my Sony TV. First I click on Home on my Remote Control and choose my Video app. See image below. Click on, tap or activate images to enlarge them.

Then I select Device.

Then I select WDMYCLOUD

Then from my Video folders I select which movies I want to watch.

Stupid question but are your videos in a format supported by Twonky/My Cloud?

https://support.wdc.com/knowledgebase/answer.aspx?ID=18588

A

It is .mp4 files.
My Tv is Sony Bravia series 55"
I go to home button
To media
To video
To WD twangy server at WDMycloud
This shows message " the server is not accessible. Access may not be permitted by the server.

In fact I set the Ed server to play all media files and I am plying them on my iPad and iPhone without any problem . It’s only my Tv is having problem

I’m wondering if it’s a login issue in that case.

DLNA doesn’t require a login; that’s both a positive and a negative…

I wonder if the TV is retaining an old association for the Twonky server. Is there a way of refreshing the list of network devices on the TV?