WD Community

Solid white light from initializing

Hi, sorry I saw a lot of thread died half way with regards to the solid white light from power on.

What are the possible solutions other than losing all the data?

Hi @Wjlim83,

Please refer to the following information to check if they can help you solve the issue:

-My Cloud Home Online User Guide and Solutions:

-My Cloud Home Front LED Blinking Behavior:

Hi I have went through the guide and it doesn’t help with the current situation.

Hi,

I appreciate that you have performed the troubleshooting steps.

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Support for Western Digital Hard Drives | Western Digital

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