Social and cloud import application error


#1

Hello, I have been using my “My Cloud Home” unit for a little over a year now, I had set up the social and cloud import app (Specifically google drive) and it regularly synced until just recently…
I removed my google drive account off the app then tried to re-attach it and I get to the point where I press the “allow” button to give permission for the unit to connect to the google drive and instantly get a 504 network error (timed out) with a reload page option… Once I press the reload page a pop up comes up saying that there was an error "the social and cloud import service was denied access for this user…
Any idea’s what is going on???


#2

Hi Morri2gb,

You can have a look on below mentioned links in this concern:



#3

Thank you Brandon P for taking the time to respond to my post.
I can get the discovery option to work to do a one time sync. But cannot get the application social and cloud import to connect. I have multiple Google account and can get it to connect to other ones. Just not the one I need. I have screenshots if it will help