Here it is 2017 and STILL this problem!
But, I may have found a workaround – at least for Windows:
Create a “Quick access” link by doing the following:
- Open a “File Explorer” – typically this can be done by Right-Clicking the Window Icon (or “Start Button”, depending on which version of Windows you’re running). In all cases (typically) this button is in the lower left corner of the [main] screen (I included the optional “main” in case you have more than one screen going, like I do. If you don’t, then it’s just the lower left corner)
- Select “File Explorer” from the popup list.
- OK, this part is a little hard to describe, and may be different for different versions of Windows (I don’t remember – and I’m at Win 10): There is a thin strip that shows the “pathway” to whatever folder you have open in the Explorer. For instance, if you’re looking at the Desktop, it will display something like “ThisPC > Desktop”. Click in the white space to the right of the letters (e.g., in the example, to the right of “Desktop”). This should transform the text into something more like: “Desktop”. Using the keyboard, type the following: “\\DeviceNameOfMyWDCloud” (sans quotes, of course). If you don’t remember the device name of your WD Cloud, or you never changed it, you can find out what it is by typing the following into your browser’s address area: “http://wdmycloud/” OR if you have it configured to use a static IP Address, then simply enter that IP Address. When the Dashboard opens, click on “Settings” (or the little Gear icon), then on “General” (if it’s not already open – probably is). Then, find “Device Name” – which is where your actual device name will be.
- Then just hit “Enter”.
- Now, click on the text (“Network > DeviceNameOfMyWDCloud”) and drag it to the “Quick access” area and drop it somewhere in the list. If, after you drop it, you don’t like where it is, you can always click and drag it to a different location. Also, be sure to not drop it into one of the other Quick access links – and if it vanishes, that’s probably what happened, so just click into it, delete the “shortcut” and try again (or try dragging it back out and into the Quick access list).
That will establish a link to the MyCloud that you can click whenever you want to access it. I’ve found that even when the MyCloud doesn’t show up in the list when I click “Network”, it DOES show up when I click this link – which leads me to believe this is a network discovery issue and not an availability issue. Also, for my PC, which is directly linked into the Router that the WD MyCloud is connected to (all by wire – i.e. no WiFi), I have little trouble with it. It’s only when we try to access the MyCloud from a WiFi connected device (mainly my wife’s HP Notebook and from Cell Phones) that this issue rears it’s annoying PAH*.
For the MAC, look for a way to create a “Symbolic Link” or something of that ilk (i.e. the GUI equivalent) – I don’t know much about the MAC world, but from my Linux experience (and knowing that the latest MAC implementation is a flavor of Linux), Symbolic Link might be just the thing.
* Punk A$$ Head