Okay, I tried using “recreate Storage” rather than “Recover storage” to create another USB drive. That would’ve made more sense in the first place. However, again, after booting to the USB drive again, I got a notification that the number of drives was invalid. The recovery.log shows at one point the drives are found, but then the physical drives stop being listed? I’ve attached the whole log below.
> Mon 01/30/2017 17:07:58.05 Using platform STARGATE configuration
> 2017.01.30 17:07:58 - DEBUG - Reading resource file 'E:\wdrecovery\Locale\en_US.xml'
> 2017.01.30 17:07:58 - INFO - =========== Recovery app START ===========
> 2017.01.30 17:07:58 - INFO - Version: 1.7.5.17
> 2017.01.30 17:07:58 - INFO - Loading configuration
> 2017.01.30 17:07:58 - DEBUG - Reading recovery configuration 'E:\wdrecovery\recoverycfg.xml'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Recovery' line 2
> 2017.01.30 17:07:58 - DEBUG - Element: 'RecreateRaid' line 3
> 2017.01.30 17:07:58 - DEBUG - End element 'Recovery'
> 2017.01.30 17:07:58 - INFO - UnlockDrive: 0
> 2017.01.30 17:07:58 - INFO - PasswordValid: 0
> 2017.01.30 17:07:58 - INFO - RecreateRaid: 1
> 2017.01.30 17:07:58 - INFO - MSRecovery: 0
> 2017.01.30 17:07:58 - INFO - Locale is en_US
> 2017.01.30 17:07:58 - DEBUG - Reading resource file 'E:\wdrecovery\Locale\en_US.xml'
> 2017.01.30 17:07:58 - DEBUG - Parsing whitelist 'E:\wdrecovery\whitelist.xml'
> 2017.01.30 17:07:58 - DEBUG - Element: 'WhiteList' line 5
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 7
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 8
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 9
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 10
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 13
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 14
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 17
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 18
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 19
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 20
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 21
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 22
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 23
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 24
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Model' line 25
> 2017.01.30 17:07:58 - DEBUG - End element 'Model'
> 2017.01.30 17:07:58 - DEBUG - End element 'WhiteList'
> 2017.01.30 17:07:58 - DEBUG - Reading enclosure map 'E:\wdrecovery\encmap.xml'
> 2017.01.30 17:07:58 - DEBUG - Element: 'EnclosureMap' line 7
> 2017.01.30 17:07:58 - DEBUG - Element: 'DriveMap' line 9
> 2017.01.30 17:07:58 - DEBUG - Element: 'DriveMapEntry' line 10
> 2017.01.30 17:07:58 - DEBUG - Element: 'DriveMapEntry' line 11
> 2017.01.30 17:07:58 - DEBUG - Element: 'DriveMapEntry' line 12
> 2017.01.30 17:07:58 - DEBUG - Element: 'DriveMapEntry' line 13
> 2017.01.30 17:07:58 - DEBUG - End element 'DriveMap'
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanThrottle' line 16
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanSpeed' line 17
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanSpeed' line 18
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanSpeed' line 19
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanSpeed' line 20
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanSpeed' line 21
> 2017.01.30 17:07:58 - DEBUG - End element 'FanThrottle'
> 2017.01.30 17:07:58 - DEBUG - Element: 'EthernetPorts' line 24
> 2017.01.30 17:07:58 - DEBUG - Element: 'Port' line 25
> 2017.01.30 17:07:58 - DEBUG - Element: 'Port' line 26
> 2017.01.30 17:07:58 - DEBUG - End element 'EthernetPorts'
> 2017.01.30 17:07:58 - DEBUG - Element: 'TemperatureStatus' line 29
> 2017.01.30 17:07:58 - DEBUG - Element: 'CPUTemp' line 31
> 2017.01.30 17:07:58 - DEBUG - Element: 'DriveTemp' line 32
> 2017.01.30 17:07:58 - DEBUG - End element 'TemperatureStatus'
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanSetting' line 38
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanPWM' line 39
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanPWM' line 40
> 2017.01.30 17:07:58 - DEBUG - Element: 'FanPWM' line 41
> 2017.01.30 17:07:58 - DEBUG - End element 'FanSetting'
> 2017.01.30 17:07:58 - DEBUG - Element: 'Polling' line 44
> 2017.01.30 17:07:58 - DEBUG - Element: 'PowerSupply' line 45
> 2017.01.30 17:07:58 - DEBUG - End element 'Polling'
> 2017.01.30 17:07:58 - DEBUG - Element: 'PowerSupplyMap' line 48
> 2017.01.30 17:07:58 - DEBUG - Element: 'PowerSupply' line 49
> 2017.01.30 17:07:58 - DEBUG - Element: 'PowerSupply' line 50
> 2017.01.30 17:07:58 - DEBUG - End element 'PowerSupplyMap'
> 2017.01.30 17:07:58 - DEBUG - End element 'EnclosureMap'
> 2017.01.30 17:08:06 - INFO - Detected drive 0 serial=WD-WMC1F0E4VP4F model=WDC WD3000F9YZ-09N20L1 SATA=2 led=0
> 2017.01.30 17:08:06 - INFO - Security: SUPPORTED
> 2017.01.30 17:08:06 - INFO - Enabled: 0
> 2017.01.30 17:08:06 - INFO - Locked: 0
> 2017.01.30 17:08:06 - INFO - Frozen: 0
> 2017.01.30 17:08:06 - INFO - Master Password Id supported: 1
> 2017.01.30 17:08:06 - INFO - Master Password Id: 0xFFFE
> 2017.01.30 17:08:06 - INFO - Master Password Capability: None
> 2017.01.30 17:08:06 - INFO - Unlock Attempt Counter Exceeded: 0
> 2017.01.30 17:08:06 - INFO - Enhanced Erase: 1
> 2017.01.30 17:08:06 - INFO - Erase Time: Normal (raw 168; 20160 sec)
> 2017.01.30 17:08:06 - INFO - Erase Time: Enhanced (raw 168; 20160 sec)
> 2017.01.30 17:08:06 - INFO - Detected drive 1 serial=WD-WCC5D0046466 model=WDC WD3000F9YZ-09N20L1 SATA=3 led=1
> 2017.01.30 17:08:06 - INFO - Security: SUPPORTED
> 2017.01.30 17:08:06 - INFO - Enabled: 0
> 2017.01.30 17:08:06 - INFO - Locked: 0
> 2017.01.30 17:08:06 - INFO - Frozen: 0
> 2017.01.30 17:08:06 - INFO - Master Password Id supported: 1
> 2017.01.30 17:08:06 - INFO - Master Password Id: 0xFFFE
> 2017.01.30 17:08:06 - INFO - Master Password Capability: None
> 2017.01.30 17:08:06 - INFO - Unlock Attempt Counter Exceeded: 0
> 2017.01.30 17:08:06 - INFO - Enhanced Erase: 1
> 2017.01.30 17:08:06 - INFO - Erase Time: Normal (raw 162; 19440 sec)
> 2017.01.30 17:08:06 - INFO - Erase Time: Enhanced (raw 162; 19440 sec)
> 2017.01.30 17:08:06 - INFO - E:\wdrecovery\raidcfg64.exe /i
> 2017.01.30 17:08:06 - INFO - raidcfg64.exe /i Output:
> Version Tables:
> Driver Version: 10.8.0.1003
> OROM Version: 10.5.5.1050
> App Version: 10.5.6.1002
> ******************** Driver Version Check DISABLED ********************
> Physical Disks Controlled by RAID S/W
> ================================================================================
> Disk 01 / 02
> Disk: WDC WD3000F9YZ-09N20 SerialNo:WD-WMC1F0E4VP4F
> Description:00F9YZ-09N20 Summary:Pass-thru
> Rev:01.01A0 Summary:Pass-thru
> FreeBlks:0x15D50A3B0 TotalBlks:0x15D50A3B0
> BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0xFF
> Partitions:01 CheckBox:0x00000000 CfgStatus:(00) Ok
> Action:00 SMARTEvt:0x00000001 WriteCache:ON
> State:(0x40000458)
> USABLE_DISK
> DETECTED_DISK
> PASSTHRU_DISK
> DISK_SMART_EVENT_SUPPORTED
> --------------------------------------------------------------------------------
> Disk 02 / 02
> Disk: WDC WD3000F9YZ-09N20 SerialNo:WD-WCC5D0046466
> Description:00F9YZ-09N20 Summary:Pass-thru
> Rev:01.01A0 Summary:Pass-thru
> FreeBlks:0x15D50A3B0 TotalBlks:0x15D50A3B0
> BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0xFF
> Partitions:01 CheckBox:0x00000000 CfgStatus:(00) Ok
> Action:00 SMARTEvt:0x00000001 WriteCache:ON
> State:(0x40000458)
> USABLE_DISK
> DETECTED_DISK
> PASSTHRU_DISK
> DISK_SMART_EVENT_SUPPORTED
> --------------------------------------------------------------------------------
> Total Physical Disks = 2
> ================================================================================
> RAID Volumes
> ================================================================================
> Total Volumes = 0
> ================================================================================
> RAID Arrays
> ================================================================================
> Total Arrays = 0
> ================================================================================
> 2017.01.30 17:08:06 - INFO - E:\wdrecovery\raidcfg64.exe /std
> 2017.01.30 17:08:06 - INFO - raidcfg64.exe /std Output:
> ******************** Driver Version Check DISABLED ********************
> ;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
> 2,"WDC WD3000F9YZ-09N20","WD-WMC1F0E4VP4F","01.01A0",-1,"Normal",5860533168,5860533168,"Passthrough"
> 3,"WDC WD3000F9YZ-09N20","WD-WCC5D0046466","01.01A0",-1,"Normal",5860533168,5860533168,"Passthrough"
> 2017.01.30 17:08:06 - INFO - RaidCfg64 detected 2 drives
> 2017.01.30 17:08:06 - INFO - RaidCfg64 drive WD-WCC5D0046466: port=3
> 2017.01.30 17:08:06 - INFO - RaidCfg64 drive WD-WMC1F0E4VP4F: port=2
> 2017.01.30 17:08:06 - WARN - Drive 1 serial WD-WCC5D0046466 model WDC WD3000F9YZ-09N20L1 does not match any in white list
> 2017.01.30 17:08:06 - WARN - Powering drive 1964120 off
> 2017.01.30 17:08:06 - WARN - Drive 0 serial WD-WMC1F0E4VP4F model WDC WD3000F9YZ-09N20L1 does not match any in white list
> 2017.01.30 17:08:06 - WARN - Powering drive 1964120 off
> 2017.01.30 17:08:06 - INFO - Detected drive 0 serial=WD-WMC1F0E4VP4F model=WDC WD3000F9YZ-09N20L1 SATA=2 led=0
> 2017.01.30 17:08:06 - INFO - Security: SUPPORTED
> 2017.01.30 17:08:06 - INFO - Enabled: 0
> 2017.01.30 17:08:06 - INFO - Locked: 0
> 2017.01.30 17:08:06 - INFO - Frozen: 0
> 2017.01.30 17:08:06 - INFO - Master Password Id supported: 1
> 2017.01.30 17:08:06 - INFO - Master Password Id: 0xFFFE
> 2017.01.30 17:08:06 - INFO - Master Password Capability: None
> 2017.01.30 17:08:06 - INFO - Unlock Attempt Counter Exceeded: 0
> 2017.01.30 17:08:06 - INFO - Enhanced Erase: 1
> 2017.01.30 17:08:06 - INFO - Erase Time: Normal (raw 168; 20160 sec)
> 2017.01.30 17:08:06 - INFO - Erase Time: Enhanced (raw 168; 20160 sec)
> 2017.01.30 17:08:06 - INFO - Detected drive 1 serial=WD-WCC5D0046466 model=WDC WD3000F9YZ-09N20L1 SATA=3 led=1
> 2017.01.30 17:08:06 - INFO - Security: SUPPORTED
> 2017.01.30 17:08:06 - INFO - Enabled: 0
> 2017.01.30 17:08:06 - INFO - Locked: 0
> 2017.01.30 17:08:06 - INFO - Frozen: 0
> 2017.01.30 17:08:06 - INFO - Master Password Id supported: 1
> 2017.01.30 17:08:06 - INFO - Master Password Id: 0xFFFE
> 2017.01.30 17:08:06 - INFO - Master Password Capability: None
> 2017.01.30 17:08:06 - INFO - Unlock Attempt Counter Exceeded: 0
> 2017.01.30 17:08:06 - INFO - Enhanced Erase: 1
> 2017.01.30 17:08:06 - INFO - Erase Time: Normal (raw 162; 19440 sec)
> 2017.01.30 17:08:06 - INFO - Erase Time: Enhanced (raw 162; 19440 sec)
> 2017.01.30 17:08:06 - INFO - E:\wdrecovery\raidcfg64.exe /i
> 2017.01.30 17:08:06 - INFO - raidcfg64.exe /i Output:
> Version Tables:
> Driver Version: 10.8.0.1003
> OROM Version: 10.5.5.1050
> App Version: 10.5.6.1002
> ******************** Driver Version Check DISABLED ********************
> Physical Disks Controlled by RAID S/W
> ================================================================================
> Total Physical Disks = 0
> ================================================================================
> RAID Volumes
> ================================================================================
> Total Volumes = 0
> ================================================================================
> RAID Arrays
> ================================================================================
> Total Arrays = 0
> ================================================================================
> 2017.01.30 17:08:06 - INFO - E:\wdrecovery\raidcfg64.exe /std
> 2017.01.30 17:08:06 - INFO - raidcfg64.exe /std Output:
> ******************** Driver Version Check DISABLED ********************
> ;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
> 2017.01.30 17:08:06 - INFO - RaidCfg64 detected 0 drives
> 2017.01.30 17:08:06 - WARN - No RAID volume detected!
> 2017.01.30 17:08:06 - INFO - Checking RAID status (1): Volume Missing
> 2017.01.30 17:08:07 - INFO - Detected drive 0 serial=WD-WMC1F0E4VP4F model=WDC WD3000F9YZ-09N20L1 SATA=2 led=0
> 2017.01.30 17:08:07 - INFO - Security: SUPPORTED
> 2017.01.30 17:08:07 - INFO - Enabled: 0
> 2017.01.30 17:08:07 - INFO - Locked: 0
> 2017.01.30 17:08:07 - INFO - Frozen: 0
> 2017.01.30 17:08:07 - INFO - Master Password Id supported: 1
> 2017.01.30 17:08:07 - INFO - Master Password Id: 0xFFFE
> 2017.01.30 17:08:07 - INFO - Master Password Capability: None
> 2017.01.30 17:08:07 - INFO - Unlock Attempt Counter Exceeded: 0
> 2017.01.30 17:08:07 - INFO - Enhanced Erase: 1
> 2017.01.30 17:08:07 - INFO - Erase Time: Normal (raw 168; 20160 sec)
> 2017.01.30 17:08:07 - INFO - Erase Time: Enhanced (raw 168; 20160 sec)
> 2017.01.30 17:08:07 - INFO - Detected drive 1 serial=WD-WCC5D0046466 model=WDC WD3000F9YZ-09N20L1 SATA=3 led=1
> 2017.01.30 17:08:07 - INFO - Security: SUPPORTED
> 2017.01.30 17:08:07 - INFO - Enabled: 0
> 2017.01.30 17:08:07 - INFO - Locked: 0
> 2017.01.30 17:08:07 - INFO - Frozen: 0
> 2017.01.30 17:08:07 - INFO - Master Password Id supported: 1
> 2017.01.30 17:08:07 - INFO - Master Password Id: 0xFFFE
> 2017.01.30 17:08:07 - INFO - Master Password Capability: None
> 2017.01.30 17:08:07 - INFO - Unlock Attempt Counter Exceeded: 0
> 2017.01.30 17:08:07 - INFO - Enhanced Erase: 1
> 2017.01.30 17:08:07 - INFO - Erase Time: Normal (raw 162; 19440 sec)
> 2017.01.30 17:08:07 - INFO - Erase Time: Enhanced (raw 162; 19440 sec)
> 2017.01.30 17:08:07 - INFO - E:\wdrecovery\raidcfg64.exe /i
> 2017.01.30 17:08:07 - INFO - raidcfg64.exe /i Output:
> Version Tables:
> Driver Version: 10.8.0.1003
> OROM Version: 10.5.5.1050
> App Version: 10.5.6.1002
> ******************** Driver Version Check DISABLED ********************
> Physical Disks Controlled by RAID S/W
> ================================================================================
> Total Physical Disks = 0
> ================================================================================
> RAID Volumes
> ================================================================================
> Total Volumes = 0
> ================================================================================
> RAID Arrays
> ================================================================================
> Total Arrays = 0
> ================================================================================
> 2017.01.30 17:08:07 - INFO - E:\wdrecovery\raidcfg64.exe /std
> 2017.01.30 17:08:07 - INFO - raidcfg64.exe /std Output:
> ******************** Driver Version Check DISABLED ********************
> ;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
> 2017.01.30 17:08:07 - INFO - RaidCfg64 detected 0 drives
> 2017.01.30 17:08:07 - WARN - No RAID volume detected!
> 2017.01.30 17:08:07 - INFO - Checking RAID status (2): Volume Missing
> 2017.01.30 17:08:08 - WARN - RAID volume status is bad or volume is missing, need to re-create the RAID volume: Volume Missing
> 2017.01.30 17:08:09 - INFO - Deleting all RAID volumes
> 2017.01.30 17:08:13 - INFO - Re-creating RAID volume
> 2017.01.30 17:08:13 - ERROR - Invalid number of drives for RAID volume create: 0
> 2017.01.30 17:08:14 - INFO - =========== Recovery app END (4) ===========
After running a second time, I got the “RECOVERY INVALID CONFIG.” But to be fair, there is no recoverycfg.xml in that wdrecovery directory and this is only if I reuse the USB drive without recreating it. If i do recreate it, it ends in “INVALID DRIVE COUNT”.
Thanks again for the help.