Sentinel DX4000 Factory Defaults Destructive

I have not been about to get the software from the initial DX4000 to load from the .iso image.  I have create the USB stick and have loaded the recover with the display “Recovery Started”.  The setup software is running and tries to find the server “…very that the server started un recover mode, and the client computer are connect to the same route”.  I have stripped down to a single router only and isolated the two systems.  Is there a network configuration has been overlooked?  firewall, Windows  7, DHCP configurations?  I figured using the factory defaults should be able to wipe everything out would work.

Your PC must be set to use dhcp and the dx must be able to see a dhcp server.

Or set your pc to use dhcp and connect it directly to the DX and reboot both.

I can see the router DHCP reservations but not a address for the DX4000, I don’t think the route get the DHCP assignment.  Is there something that I have to get system to register an arp packet and turn that into a IP address?

Why are you restoring the box to begin with?  Are the NICS bad?

Try differnt cat 5 cables?   Different port?

It should get an IP but will have a strange name.  It will not say DX or WD

When I reoriginally did the install, it seemed to work and the configuration worked.  But since then, I have not be able get get any configuration to work quite right.  I just can’t get to any interface to get this configured.  I figured I would simply restore the DX4000 from bare metal and start over to I can get the original factory settings.  Clean and easy.  It is trying the find the box on the router to fingure it.  It is a great box, but you really have to know what you are doing to configure it.  Any thoughts?

I suppose your first step would be to check the md5 hash of your download.

Then make a new thumb driveb drive if it is correct.

use  diff cat5 cables.

make sure your pc is set for dhcp then connect the pc directly to the dx, no switch, no router.  Turn both on and see what happens

After a couple of months of trying the current iso for the DX4000 corrected the problem.  PANAM_SvrRecovery_01_05_14_18.  I was able to restore to factory defaults now.

Well, YEA :slight_smile:

Thanks for the update