WD Community

Retrive password

My external hard locked on my and I can’t remember my password, any and all is needed

Might help if you post the WD Product Type and Model Number

eg. which one of these it it ?

http://support.wdc.com/product/download.asp?level1=1&lang=en

There is no reset for the password. If you can’t figure it out all you can do is reformat the drive and forget about the data on it.

Joe

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.