WD Community

Forgotten Password

Good Afternoon.
I have 250 GB WD external drive. I can not unlock the drive because I forgot the password. I will appreciate if some one can help me to unlock the drive or is there any way to bypass and save the files and photos?

Hii,

If you forgot your password then you can not retrieve your password through WD Security, you have to erase or format your drive to get the access of drive again and that will cause you to loose all data from the drive.

You can check the link below to get more information on this:

https://support.wdc.com/knowledgebase/answer.aspx?ID=10408&s=#winWDSecurity

LNV
Good Evening. Appreciated for your time.
Thanks again.

Support for Western Digital Hard Drives | Western Digital

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